Service stops somewhere.. next we need to guarantee his PC always works!
通常ISP / NSP不供应PCs
(but they do supply the service delivery hardware)
For ~$5 worth of knick knacks its worth avoiding a late night callout.
Well, don't know. We suffer relative regular short power cuts in our area and the voltage can fluctuate 10-15% easy in the country side. I guess some 40% of all my adapter lost life because of this over the years. In the beginning we replaced them for free, because yeah, its our antenna that needs the power for the adapter supplied by us.
But this became so annoying and costly (some clients needed new adapter every two months!) we now charge them the costs after the first free replacement and we only come out during office hours to replace them.
We've had occasions that due a lightning strike on the electricity grid the power just dropped for a split second to come back in a spike to ruin several adapters of our clients at once!
We supply the service, but end user has to supply his own stable power. If not we can't bear the costs for that.
The $5 adapters are the ones to go first anyway so we decided to buy a little higher quality. So together with time spend I would say a call out to replace an adapter would cost me € 25,- each time, almost the monthly subscription fee!
Heavy duty (=heavy paying) clients might need a different approach, but for the ordinary household this is a reasonable approach I think.